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– Portability is a public-facing, tedious process
– Relies on paper forms and manual checks
– Staff must find errors and omissions
– Slows processing and frustrates applicants
Three Innovations…
One Powerful Platform
Online DR-501T Submission
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Submit portability applications completely online
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Upload supporting files securely from any device
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Enjoy mobile-friendly access and ease of use
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Built-in formatting checks reduce errors and delays
Eligibility Chatbot (Text + Voice)
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Bilingual chatbot pre-screens applicants with simple questions
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Provides real-time answers to common inquiries
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Reduces ineligible submissions and unnecessary calls
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Improves public understanding of application requirements
AI Document Validator
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Automatically verifies uploaded tax bills and PDFs
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Uses smart pattern matching to detect inconsistencies
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Helps catch fraud early in the process
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Reduces manual review time for staff
Risk Mitigation
Schedule
Pilot Program Fully Deployed Within
8 Weeks After Go Ahead
Future
Integration with the county’s Computer-Assisted Mass Appraisal (CAMA) system for automated inter-county data handling
Integration with Florida DOR